Content Marketing Manager
- Austin, United States
- Temporarily Remote
- Full-time
- Marketing
As a Content Manager at EZOs, you will lead a team of talented technical and marketing writers, generating content to inspire markets and inform users across multiple products and many industries. EZO is committed to becoming a global leader in asset-driven operations management with our line of SaaS products. The content publication team plays a vital role in this process, including tasks as varied as writing educational marketing articles, to supporting our customers by translating technical information into an easily-accessible format, as well as delivering high-quality website copy, social media content, video walkthroughs, and more.
This role reports to the Director of Marketing.
Responsibilities:
- Drive product documentation planning in partnership with the customer success and product teams.
- Manage the efforts of a team of 4+ writers, including scrum meetings and overall project management.
- Meet with team leaders from other departments for feature analysis, outbound campaigns, and other cross-departmental initiatives.
- Write and edit high-quality documentation and other externally-facing copy for products including manuals, help topics, FAQs, etc.
- Independently research and author long form content, such as white papers and ebooks.
- Interview customers and generate compelling case studies.
- Produce and manage the production of high-quality web content to be published on blogs, newsletters and distribution lists.
- Drive backlink outreach and authorship programs throughout the writing team.
- esearch and manage the deployment of web content formatted for targeted SEO keywords.
- Operate WordPress to deploy blog and technical content directly.
- Own and manage the use of consistent design and copy standards in all content deliverables.
Qualifications:
- 5 years marketing content writing experience – technical marketing content experience preferred.
- 3 years team and project management experience.
- Expertise with authoring applications used to write, format, manage, and publish high-quality content.
- Experience in writing successful, original SEO-friendly content is strongly preferred.
- Experience in backlink and PR outreach preferred.
- Experience in writing press-facing content preferred.
- A degree in English, Technical Writing, Computer Science or related field preferred.
- Strong attention to detail.
- Strong interpersonal skills.
- Self-directed for a work-from-home team management of a global team.
This is an exciting position with many opportunities for professional growth in a leading-edge technology company. Apply today!